FAQs
ABOUT LOBAINA
All our clothes are handmade in Spain.
We believe in responsible and quality manufacturing, involving ourselves in all the factors that are part of LOBAINA
We are always looking for talented people to collaborate with. If you are a photographer model, influencer, manufacturer, designer... tell us your proposal by email talent@lobainawear.com
MEASURES
We are true to size, all our products have standard measurements. Buy your usual size.
ORDERS
· Spain: 24/48h
·Europe: 3-5 Business days
·Rest of the world: 5-8 Business days
If your order has not arrived or you have received a wrong or damaged item please contact us by email support@lobainawear.com
Only orders that have not yet left our warehouse can be cancelled. If you wish to cancel your order, please contact us by email support@lobainawear.com
RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.